Privacy & Legal Statement

This website (the "Site") is operated by Cadillac Europe, a department of Chevrolet Europe GmbH, a company registered under the Laws of Switzerland and having its registered office at Stelzenstrasse 4, 8152 Glattpark, Switzerland.

Telephone contact/Telefonischer Kontakt: +41 44 828 2828


Legal representatives/Geschäftsführung: Susan E. Docherty

Court of Registry/Registergericht: Zürich
Commercial Register No:/Handelsregister Nr. CH-
Domicile/Sitz der Gesellschaft: Glattpark

VAT-ID/Umsatzsteuer-Identifikationsnummer: 555 450

Contact Us

If you have any questions, comments and requests regarding this privacy policy or if you have submitted Personal Data through the Site and would like that information deleted from our records, please contact us at: Cadillac Europe, Stelzenstrasse 4, 8152 Glattbrugg, Switzerland


Copyright 2012 General Motors Company. All Rights Reserved. All text, images, graphics, animation, videos, music and other materials on this Site are subject to the copyright and other intellectual property rights of General Motors Company. These materials may not be reproduced, distributed, modified or reposted to other websites without the express written permission of General Motors Company.


The marks appearing on this website including, but not limited to: GM and the GM Logo, Cadillac and its respective logos, emblems, slogans and vehicle model names and body designs. Cadillac is a trademark and/or service mark of General Motors Company, its subsidiaries, affiliates or licensors.


Cadillac is committed to making its websites accessible to all users.


The information contained herein is designed to be as comprehensive and factual as possible. We reserve the right, however, to make changes at any time, without notice, in prices, colors, materials, equipment, specifications, models and availability.
Some links provided in this site may lead to sites furnished by independent site owners. The information presented therein is the sole responsibility of those site owners. Cadillac and its advertising agencies have no control or responsibility for the content of independent sites and provide these links to its visitors for their convenience.

End-of-life Vehicle Directive (2000/53/EG)

For Information upon recycling your Cadillac and our commitment to the EU End of Life Vehicles (ELV) program please contact the Cadillac Customer Assistance Centre on 00800 868 08800 or

Cadillac Europe WWW Site Terms and Conditions

  1. Intellectual Property

    All materials within the Site are the intellectual property of Cadillac. Such materials may not be copied or reproduced, save to the extent necessary to view the same online. However, you may print complete pages of the Site to hard copy for your own personal use on the following basis:
    • (a) no documents or related graphics on the Site are modified in any way;
    • (b) no graphics on the Site are used separately from the corresponding text; and
    • (c) Cadillac’s copyright and trademark or other notices appear in all copies.
    Notwithstanding the generality of the foregoing, Cadillac may from time to time give you the opportunity to download Wallpaper, Screen Savers and other utilities from the Site. Such downloads are covered by these terms.
    Any use of the extracts from the Site other than in accordance with these terms for any purpose is prohibited. The Materials on this site have been thoroughly scanned and tested at all stages of production. Notwithstanding this, Cadillac still recommends that you run a virus checker before use. Cadillac also recommends that you have an up-to-date backup of your hard disk before using the software. You should consult your network administrator before downloading any Materials onto a networked computer.
  2. Linking to the Site

    If you wish to provide a link to the Site this must be to the Cadillac homepage.
  3. Service Access

    While Cadillac endeavors to ensure that the Site is normally available 24 hours a day, Cadillac shall not be liable if for any reason the Site is unavailable at any time or for any period.

    Access to the Site may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond Cadillac’s control.
  4. Visitor Material and Conduct

    Other than personally identifiable information, which is covered under Cadillac’s privacy policy below, any material you transmit or post to the Site shall be considered non-confidential and non-proprietary. Cadillac shall have no obligations with respect to such material. Cadillac and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and data, images, sounds, text and other things embodied therein for any and all purposes.
    You are prohibited from posting or transmitting to or from the Site any material:
    • (a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
    • (b) for which you have not obtained all necessary licenses and/or approvals; or
    • (c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or
    • (d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
      You may not misuse the Site (including, without limitation, by hacking).
      Cadillac shall fully cooperate with any law enforcement authorities or court ordering requesting or directing Cadillac to disclose the identity or locate anyone posting any material in breach of this paragraph 4.
  5. Accuracy of Information

    Cadillac will use its reasonable endeavors to ensure that the contents of this Site are accurate and up to date. You should note that the products displayed on this Site may show American or Canadian products with US or Canadian specifications; for vehicles with European specifications, we recommend that you contact the Cadillac Sales & Service Specialists of your choice. If you need assistance to find your local Sales & Service Specialist, please contact the hotline. In addition, due to the nature of vehicle stocks and changes implemented in vehicle specifications during annual updates etc, products shown on this Site may differ from the latest specification. Some of the equipment described or shown may only be available in certain countries or may be available only at extra cost. Customers are advised to check any specifically required vehicle features with their licensee at point of ordering. Cadillac reserves the right to change product specifications at any time.

    No reliance should be placed upon any of the statements made within the site and the material on the site is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, Cadillac provides you with the site on the basis that Cadillac excludes all representations, warranties and conditions or other terms (including, without limitation, any conditions implied by law) which, but for these terms, might have effect in relation to the site.
  6. Liability

    Product illustrations may vary from actual products. For current prices and availability of our products in your country, please contact your local Cadillac Sales & Service Specialist.
    Cadillac and their officers, directors, employees or agents exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation) negligence, contract or otherwise) in connection with the Site in any way or in connection with the use, inability to use or the results of use of the Site, any websites linked to the Site or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing of the Site or your downloading of any material from the Site or any websites linked to the Site. Nothing in these terms shall exclude or limit Cadillac’s liability for:
    • (a) death or personal injury caused by Cadillac’s negligence;
    • (b) fraud or fraudulent misrepresentation;
    • (c) any liability which cannot be excluded or limited under applicable law.
  7. Governing Law and Jurisdiction

    Any dispute that might arise in relation to this site will be settled by the courts and according to the laws of Switzerland.

Privacy Policy

  1. Data Protection

    Cadillac respects the privacy of every individual who visits the Site. This policy outlines the information Cadillac may collect and store, and how it will be used. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
  2. Information we may collect from you

    We may collect and process the following data about you:
    • Information that you provide by filling in forms on our Site. This includes information provided at the time of registering to use our Site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our Site.
    • If you contact us, we may keep a record of that correspondence.
    • We may also ask you to complete surveys that we use for research purposes.
  3. IP addresses and cookies

    In some cases, we may collect information about you that is not personally-identifiable. Examples of this type of information include your IP address, the type of Internet Browser you are using, the type of computer operating system you are using, and the domain name of the website from which you linked to our Site or advertisement. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
    For the same reason as above, when you view the Site we may store some information on your computer. This information will be in the form of a "Cookie" or similar file and will help us in many ways. For example, Cookies allow us to tailor a website or advertisement to better match your interests and preferences. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored.
  4. Personal Data and use of your Personal Data

    We will not collect any personally-identifiable information about you (that is, your name, address, telephone number, or email address) ("Personal Data") unless you provide it to us voluntarily. If you do not want your Personal Data collected, please do not submit it.

    If you have already submitted Personal Data and would like it removed from our records, please contact us at the email address or phone number listed at the bottom of this policy. We will use reasonable efforts to delete your information from our records.

    We will never sell your information on. Your information will only be disclosed to Cadillac, its affiliated or associated companies, Sales & Service Specialists and companies working on behalf of Cadillac ("selected third parties").

    We would like to use your information to keep you informed about new products, existing, products, services, market research, special offers and to measure and improve how we serve you, and we or our selected third parties may contact you about these by post or telephone.

    If you are an existing customer, we or our selected third parties will only contact you by electronic means (e-mail or SMS) with information relating to the products of General Motors, affiliated & associated companies or the selected third party suppliers some of which are non-automotive.

    If you are a new customer, we or our selected third parties will contact you by electronic means only if you have consented to this.

    You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your Personal Data. You can also exercise the right at any time by contacting us via the details contained in the Contact Us section below.

    Our Site may, from time to time, contain links to and from the websites of General Motors, Sales & Service Specialists, partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
    We may disclose your Personal Data to selected third parties:
    • In the event that we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets.
    • If Cadillac or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
    • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Cadillac, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  5. Where we store your personal data

    The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staffs operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

    All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

    Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
  6. Access to Information

    If you have submitted Personal Data to Cadillac and would like that information to be corrected or deleted from our records, or in case you want to know what Personal Data we process about you, you can contact Cadillac Europe (see address below) . If you prefer, you can send a letter requesting such information to the Cadillac Europe coordinator at the address mentioned above. We will do every reasonable effort to respond to your request.


Copyright 2012 Cadillac Europe. All Rights Reserved.